Birthdays on Dashboard page.
It would be nice to be able to see which clients have birthdays today on the dashboard page. You could easily see who they are, how old they are and if their name had a link to click on that went to their record, you could send them an email or call them
Editor
PLEASE replace this ASAP with Office 365 functionality. Every time I try something I get stymied by the clunkiness of this tool. Here's the latest: I just tried printing a 12 page list of mailing labels and the tool was not smart enough to let me acknowledge
Limit Logins by IP
We would like to limit the access to Junxure Cloud on a per IP basis. For example only allow login from our internal network. This was promised quite a while back, but has yet to be put in production. Many other cloud based services we use offer it.
Add the ability for MFA to send to email
It would be nice to have the ability to set an email address for MFA not just a cell number.
Document Download Fix
Please change the document downloads to once again download the name of the document to include spaces instead of plus signs. For the last several days "Test Document Client Name.docx" has been downloading as "Test+Document+Client+Name.docx" and it is
New Record
When creating a new record at the beginning where you enter the phone number and email - it would be nice to be able to assign the labels for those then such as Primary or Personal at the beginning instead of having to go back into the record once created
New Record Update
When creating a new record at the beginning you enter an e-mail and phone number. It would be nice to be able to assign the label there for those such as personal or home instead of having to wait until the record is created and going in then to add
Action Summary View
When navigation from the pending actions screen into an action, the Summary of the Clients information contains the month and day of birth. It would be great if we could also see the birth year or add the clients age please. See attached example
Expand Options for Customization of Fields
We have leaned heavily on the User Defined Fields to track information that isn't native to the system. It's starting to look like a junk drawer as many of the fields don't relate. We'd like the ability to better organize these fields; we could either
Would like ability to have MFA set to an email address
It would be nice to have the ability to use an email address for MFA instead of a Cell phone #
Adding New User Groups
When adding a new user group, we currently have to scroll through a list of current employees, previous employees, current interns, and previous interns. It would be great if the list only displayed Active Employees. I have 64 active employees and the
Office 365 Integration
Since transitioning to Office 365, we are experiencing issue's capturing emails and maintaining a consistent connection. If we there were a "select page" option in the highlighted area, it would make the resynch process easier. We currently have to resynch
Tasks and Calendar
Many times I get push back as to why actions do not work as easily for advisors/CSRs as Outlook Calendar does. Many people put to-dos on their outlook calendars and move it around with ease. It would be amazing if actions appeared on our calendars. So
Recent Update Won't Allow You To Hide Toolbar
Please, please, please send out an additional update to the new update that will allow us to hide the new toolbar from the left side of the page. It is cumbersome and in the way. I get that some people may like it, and that's fine, but please give us
Feature to Restore Deleted Actions
Would be nice to have a feature to restore deleted actions (like you can restore deleted records). Would alleviate a lot of pain and hardship when a whole company has access to records (things get easily deleted or misplaced).
Auto logoff when computer is locked or asleep
Our firm's preference is to allow 24 hours before auto-log off, however I see a note that if your computer is locked or put to sleep for more than 10 mins, it will override our preference and log off anyways. I would like to suggest there not be an auto
DocuSign Integration
I think it would be in Junxure's best interest if the system is integrated with DocuSign. DocuSign is one of the leading e-signature vendors out there that is accepted by TD Ameritrade and Schwab. Please let me know when this can be available to adv
Adding Century Gothic Font
We use Century Gothic for all of our correspondence and we would like to be able to send our correspondence through Junxure. Please let us know if you are able to add this font for us to use.
Service Monitor - Mapping & Configurations
Service monitor to integrate with other sections of Client record data to eliminate manual add/remove/update of the service level.Expand on mapping & configurations of Service Monitors & Service Levels to look at things like total managed asset value, Classification & record Type. *Classification - When a Client is tagged as EX-Client the service monitor will automatically stop * Total Market Value - Place record in a service level based on total managed market value
Don't create actions when sending mass emails
We would like to be able to uncheck the box that creates the action under each record when sending mass emails. We send several mass emails, and these actions clog up the view and make it difficult to find actions that need attention.
Quick Search Enhancement Request
Hello, It would be great if the system was able to display the Quick Search Criteria on the screen. Please watch this video for detailed explanation. Video Length is 1min 21 seconds.
Out of office notification
Is it possible to add an "out of office" option so that if a person is taking a day off or vacation days and an action is assigned to them, the assigner receives notification, or is immediately aware? I was just playing around with the settings, and I
Ctrl-J Functionality
Please allow the really cool Ctrl-J feature to be configured with a person's name, and not just initials. Seems it would be super easy to accomplish! Over the years, across offices, and dealing with regulators, having a name would be more clear and quite
Add Document Section on Asset/Liability Tab
We add annuities under the Asset/Liability tab as an investment product, even though it is issued through an insurance company. It would be helpful to have a Document section in the Asset/Liability tab (similar to the one in the Insurance tab) for uploading
Schwab OpenView Gateway
Our office would like to be able to use the Schwab OpenView Gateway but unfortunately we do not use the Single Sign On but rather a rolling verisign authentication for security purposes. Would greatly appreciate if this feature could be updated.
Email Templates
When creating email Templates save the email subject not just the body
Create Global Contact Information Report sorted by Record name
I would like to be able to print the Junxure report, Contact Information Report, sorted by Record name. Another possibility would be to add an option for us to select the wort order on the report window. Either way would be super helpful compared to how
Ability to Preview Junxure Documents
It would be a time-saver to be able to preview Junxure Documents instead of having to download them. I currently try to "preview" docs by hoovering over the 3 dots under Commands and choosing "Edit Document Online" but sometimes this doesn't work.
Integration with Orion Planning Portal
Ability to synch with their document vault would be extremely helpful for time savings. Currently required to download the document, and then upload to Orion Planning Portal. It would be nice to push a button in Junxure to add to Orion Portal.
Ability to create a custom grid JUST for My Pending Actions
I would like to be able to load a custom grid My Pending Actions that is different from my All Actions grid. I don't need the "Complete" column in My Pending Actions, but I do like to see that in all actions. And I don't need a days until due or due date
New Client Onboard Link
Currently, we send out a form to gather information on new clients and then type it into Junxure. It would be nice if there was a link we could send to the client from Junxure and they could input it directly in the system. Maybe there is a 3rd party
Import RMD Data from Orion
We have our Orion integration set up, and our assets import daily into Junxure. It would be very helpful for RMD-tracking purposes if the RMD data that is already stored in Orion could flow into Junxure as well. Perhaps, having a section within the Assets
Formatting of numeric merge field
Would it be possible for a numeric value that is pulled from a merge field to be formatted to include a comma in the number? We have a template with a merge field that inserts the record's annual income from the Engagement tab in a field. For example,
Time Stamp Formatting
If you time stamp a note within an action and then later come back into the action to add another time stamp above the existing time stamp then the formatting goes to bold for the entire action. Very annoying as this doesn't happen if you time stamp and
Insurance and Opportunity Grid Data Change Tool - Needed
Our firm works with the insurance grid a lot and we would very much appreciate if we could have a mass data change tool option t o make changes to this grid as we do for the actions and records. Would also appreciate the same for opportunities grid. Making
Manually archiving emails
I'm wondering if something has changed when manually archiving emails. I have noticed twice in the past week that I have used the binoculars to look up a record and attached an email to said record, but it ends up becoming part of a past email thread (likely because the client had replied to an old email). I understand the system is trying to keep related emails under the same action, but I think in the past this was a choice. This seems to be happening automatically, and it is burying new emails
Return to Grid - without refreshing page
Would like the feature of Return to Grid after you complete a task, that it will refresh on its own vs having to refresh (F5 or go out of the page then go back in) the page. This has always been a feature, however as of 8/26/20...we now have to refresh the page in order for the task to show as complete/change of date. I completed a ticket on 8/26/20, and was told that the team was working on it. Now, it's been almost a month and still has not been fixed. Can we please have a the team re-look at
Workflow Action Template Category
We are in the process of migrating from desktop to Cloud. In desktop, the categories we use for our templates and sequences are very broad. I would like to expand these in Cloud to be more useful for users. I was wondering if a few firms would share what their categories are. Thank you in advance!
Meeting Frequency option "every 9 months"
For the purpose of using the Meeting Monitor with all our clients, it would be nice if there was an "every 9 month" option. Right now the choices are every 2 years, and 1, 2, 3, and 4 times a year. We have clients we would like to reach out to every 9
Universal Search
How nice would it be to have one place to search key words, names, tags, numbers, action notes, action subject, etc. This search would look through the entire Junxure database and show all instances of the searched item. Currently, I use the "filters"
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