Funtionality on an iPad
Currently when logged into Junxure on an iPad, if you put the iPad in sleep mode (the screen turns off) you are automatically logged out of Junxure. This is different from a PC- if you walk away and/or lock your screen you will stay logged into Junxure.
Recurring Action Definition- 1st step to complete automatically
In most of our workflows, we have the 1st step complete automatically. We typically create a workflow template in the workflow setup, and then add it as a recurring action definition. However, sometimes we just create the workflow as a recurring action
Email Grid - Ability to search in the body of the emails
In Junxure desktop, we were able to search a word on the entire email grid, and that grid included a field for something like the first 300 characters of the body of the email. Nearly every one of my staff has expressed concern about being able to locate
Ability to open records in new tab from record search.
Right now, it seems the links to records from records search page don't even allow you to open in a new tab with a right click. I'd really like to be able to leave the records search page open on a tab and have the records themselves open on new tabs.
Name Changes
We would like to see a place in Junxure to store a client's former name (i.e. if they got married/divorced and changed their last name, there is no easy way to find them using their previous name, which is normally what we are most familiar with, at least
Alerts on actions within a workflow assigned by yourself
We would like each employee to receive action alerts on all actions assigned to them within a workflow. Currently, if an employee fires off the workflow, they do not receive any alerts for actions assigned to them within the workflow. This can be problematic
Quick links from actions in Actions Grid
It would be helpful if the RECORD quick-links from the Record is available when clicking into an action from the actions grid.
Save vs. Save & Replace
Hello Junxure, It would be helpful to have a "Save" button while working on documents in Junxure vs. "Save & Replace". It is time consuming to have to close out of a document if you simply want to save your progress. -Sean
Recurring action - adding recurring action to multiple clients
Please add this functionality. This is a very common need. As example, I'd like to add a tax reporting email to be sent to all clients annually in February. Can't do this now in Junxure, which seems like should be basic functionality. Thanks.
Exporting SINGLE contacts to Outlook
We would like to be able to export a SINGLE contact from Junxure to Outlook and not every single contact. We were able to do this in Junxure Desktop but now cant in Cloud.
Workflow based off client's age?
Would it be possible to have a workflow that can be fired based off of the age of client? For example: i want to reach out to my clients as they approach Medicare eligibility at age 65 so I'd like to create a workflow that begins when the client turns
First or Last name not required for person card
We'd like the ability to have person cards that do not have a first or last name. These are both required fields right now. Can this requirement be removed?
Asset Import - Clearwater Analytics PMS
Looking at moving our Portfolio Management System from APX to Clearwater, would like an Asset Import based on Clearwater's reporting
Additional Options in Basic Information Table
Can you please add Mother's Maiden Name, Maiden Name and F.K.A options to the Basic Information Table?
Alert Field info captured as a note in actions
It would eliminate double entry by me and the staff. It would be great if any text added/deleted/changed to the Alert field was somehow captured and recorded as a note/action. for record purposes.
Beneficiary Report
ISSUE: This Beneficiary Report is sorted alphabetically by name instead of Primary then Contingent. POSSIBLE RESOLUTION: updating to sort the beneficiary type field to Descending. We would love to use these reports for client review meetings however,
Ability to Attach Documents to Workflow Templates
When building a workflow template, we currently do not have the option to attach a document. It would be nice to have this feature added.
Unsubscribe Link
It would be useful for mass emails to clients/prospects to add an Unsubscribe Link. It could either function by automatically adding "No Mail" to their account, or by removing specific tags from their record (Or some other method used to differentiate
Adding a Schwab Alert to the Junxure Workflow Integration Setup List
Schwab has an Alert named "Schwab Advisor Network Quarterly Invoice" which isn't in the Junxure Cloud Workflow Integration Setup list. We'd like the ability to assign that alert to one of our colleagues. Can that alert be added to the Setup list?
Be consistent with entering dates - prefer entering only numbers
The driver's license issued and expired date fields are formatted so that only numbers are required. nice! However, the date of birth field is formatted differently. We have to input the slash marks (/). My preference is to enter digits only. Also, having
Ability to Change Document Folder Name
There are several occasions we have the need to update/change a document folder name. Using the desktop version and having the P drive allowed for this. It would be extremely helpful to have this ability in cloud version.
Correspondence Editor in NEW TAB
You had finally put the correspondence editor in a new tab and it was the best two weeks I have had in the system in a year. Then, the UX upgrade ofccured and its back to in the same tab. PLEASE FIX THIS! IT IS FAR MORE IMPORTANT THAN YOU SEEM TO THINK
Email Mgt O365
We use the Microsoft 365 Email Mgt. Two thoughts, 1) it takes several clicks to assign an email to the correct action. First, we have to unattach and then we have to click to attach. A significant time saver would be having a "replace". 2) After we click
Electronic Intake Form
Hi Junxure Team, Here is my vision and it may already be in the works to my understanding - an electronic intake form. In our world collecting accurate and thorough client/prospect data is critical to our ability to market/onboard new accounts, etc...
Email Mgt Grid/O365 - UIRecordID to always populate
In the Email Mgt grid, there is not a way to show BOTH UIRecord ID AND UIActionID. if an email is linked to an Action, the UIRecordID will not populate. This means that it is not possible to sort by client within the grid. Please make it so that UIRecordID
Return button in grid - go back to previous location in grid
I'm pretty sure this used to be a feature that I think was removed. It would be nice, when you click the "return to grid" button, if we could go back directly to the spot on the grid where we were, instead of being taken back to the top of the grid and
Phone Integration with RingCentral
We would really like to see phone integration with RingCentral. They have an app that comes up on our desktop when a phone call comes in, which includes caller ID for who is calling. The app will open up a new internet browser window and will point to
Constant Contact Integration Improvement
With all the communication going on right now with coronavirus, we are getting about a 20-22% open rate with constant contact. It would be great if we could bring in the list availalbe in Constant Contact of those who did not open the email from a campaign
Integration of Veo 1 with Junxure to pull in assets
Hello, I was wondering if Junxure CLOUD could possibly integrate with TD Veo 1 so we can pull in the assets from TD into junxure. Thanks Jasmine Gautam.
Automate Orion Asset Import
*This is a re-submission* I sent this request through the old system and wanted to ensure it didn't get lost in the transfer to your new support portal. We have recently integrated Orion with Junxure. I spent a tremendous amount of time doing manual matching
Change Opportunity Record
I would like to be able to change the Record of an Opportunity.
SSN Showing In White Cards
We love the SSN in the white record cards. We don't like that it's hidden. Please give us admin capabilities to un-hide the SSN either on a firm level or a user/role level. We don't like "extra clicks". There are more click now to see it than there were
New login - make the password field recognizable for Lastpass
Thanks for the upgrades to the recent login security. However, with the new login screen, our employees can no longer enjoy the benefits of their Lastpass license, as the username/password will not fill. I'll hazard a guess and say it's because it isn't
SSNs in Record Card
SSNs in the record card... keeping it prominent with the other pertinent info, like DOB and Address. No need to drill down further into the record for this info that is required on what seems to be every custodial form there is for a client.
Security Question is not hidden with asterisks
I just started using the security question for 2FA (less hassle given that I have Junxure set to logout due to inactivity, so I'm logging in several times a day). I notice that when typing in the answer, it is fully readable (not masked by asterisks,
Dual Factor Authentication
1. I use Republic Wireless as a cell phone provider. Please add Republic to your list of allowable cell services. 2. It doesn't make any sense that your proof of dual authentication can be anyone's cellphone as long as it is on a major network. I put
Multi-Factor Authentication issues
We have had issues with the MFA text not coming through quickly, and the code not working. Another issue is the use of an upper case i, which appears as l. The "I" should not be used.
Middle Initial does not appear in Summary of Record
Please add the middle initial of the person 1 and person 2 records to the summary view. Please see attached example.
Addition to basic information
The client's social security number should be added to the basic page so that you don't have to scroll around to find it.
Simplify Client Records
Would be nice to have access to all client information on one page of their record. Instead of sorting through many different pages to find where to change phone numbers, social security, addresses, emails, birthdays etc., simply have it all available
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