Missing Action Fields or Features when Creating or Editing an Action
When making changes to or creating an Action if you do not see all the fields you are expecting, check the Standard/Detailed tab setting in your Action.
Some fields may be hidden when viewing the Standard tab. All options will be available if you switch to the Detailed tab.
To adjust which fields are visible by default in the Standard tab, have your firm administrator Edit the Standard Action Form Features in Firm Preferences.
Related Articles
Action Fields Overview
Though the bulk of an Action’s content might seem to be found in the subject and notes, the many other fields available working with Actions are what give them their power. Knowing and making deliberate use of the many Action fields will help drive ...
Editing the Standard Action Form
To adjust which fields and features are available in an Action card by default, use the Standard Action Form Features setting. All fields will be available in the Detailed tab of an Action, but you can remove clutter and unused fields from the ...
Action Note Text Controls Are Missing
When editing an Action Note, you may find that your standard text controls and print option are missing. To restore the text control bar, click anywhere on the grey bar with the three dots highlighted above.
Creating a Document from an Action
Within an Action, you have the option to create a new Document, either from scratch or from a Document Template. This new Document will be automatically linked to the Action. When Editing an Action, click More > Create Document. A new browser window ...
Creating an Appointment from an Action
Note: To use Calendar features, your Calendar must first be Added to AdvisorEngine CRM. AE CRM has the capability to create an appointment on your Calendar directly from an Action, creating a link between the two items, and copying over relevant ...