Selection Tool?
Selection Tool?
What purpose does this tool even serve? If I can't reassign ONLY the selected to a different user, can't copy ONLY the selected, can't run a report on ONLY the selected-- why does the tool exist? And are these functions that COULD be utilized?
The reassign action tool is useful, but only if someone leaves the firm-- what about in managing day to day workflow? We have an intern that needs day to day work and our team can provide him with some, but it takes just as long to individually enter into the action, reassign it individually, save, and refresh so they can see what else is in their que as it would to just DO the work. Is this something that can be addressed using an existing tool and I just can't find the instructions in the knowledge base?