Recurring Actions: Default Assignment is set to <employee creating="" action="">
Here is the warning that is listed for SM, Recurring and Integration RE: creating the workflows:
Attention!
If you are creating a Template that you intend to use in any automatically repeating service such as an Integration Alert, Service Monitor, or a Recurring Action, you must ensure that the Assigned to field for every Action step is populated with a User or Employee Position (e.g., Advisor 1). Do not use <Employee Creating Action> or it will not be properly assigned (since the “Employee” creating the Action will be an automated service)!
Recurring Actions that have <Employee Creating Action> assigned, (even though the Recurring Action field shows the name of the employee) Junxure assigns the action to whomever logs into the system first that day regardless of what the recurring action shows as assigned.
Can we get this fixed? If we are creating workflows that can be completed and created by any employee, shouldn't Junxure have the ability to assign the recurring action/SM to the <employee who created the action: