Hi Junxure Team,
When we “manage” an email from one action to another action, the email manager pops up and clarifies, “are you sure you want to delete the email from the original action?”
After we answer YES, it will delete the email but it leaves behind the original action which is now empty. In the situations where there was only one email to begin with, the email manager should also clarify, “do you want to delete the original action?”
Thank you,
Kathy Daly