Checkbox Option in Action Notes
Request for an option to insert a clickable checkbox in the Notes section of Workflows. We would like the team member completing the action to be able to check off step-by-step parts of the Action.
Checkboxes in Actions
I think it would be really beneficial to add clickable check boxes into actions. We use our actions to help our employees follow specific step by step processes for different tasks. If we had clickable check boxes, then they would be able to click the
Scheduling Client Meetings
I would like to see a scheduled client meeting show on the record's/Household profile page and be linked to the calendar item. It would make sense to be able to navigate to a record directly from a meeting on the calendar (instead of navigating to an
AE Community Forum/Peer group for best practices and solutions.
I'm interested in forming a group of ops managers and support persons in the RIA space who can share best practices and solutions they have for using AE.
Revenue - be able to report split commission
Currently, the revenue report is only looking at ADVISOR 1 and reporting the numbers in that manner. Unfortunately, we are a team that has split commission and therefore the revenue report doesn't reflect the numbers accurately at the practice level.
Revenue import, negative numbers, and Revenue by Type
Currently, when you import the revenue, negative numbers will enter into AE at the record level. HOWEVER, when you click on "Revenue by Type" to make sure your numbers balance, it will not pull any of the records with negative numbers. This does not allow
Outlook Contact Sync - Person 2
We are currently not utilizing the Outlook contact sync because it only connects Person 1 and ignores Person 2. It would be better if the Outlook sync worked based on People not Records - that is, if it pulled every Person 1 and Person 2 as individual
More than 2 Client Cards
It would be beneficial to have the option for more than 2 client cards in a record. We have several clients who have a POA that calls in on their behalf. Having another card for those clients so we can link them to the record and keep all the notes, meetings,
Add more than 2 people to a record and more flexibility with Households
We focus a lot on Families. We are like a multifamily office. This means we have relationships with Generation 1, 2, 3 in some cases. It would be nice to see the entire household one the main record page, maybe a widget below. Also, it would be nice to
Phonetic Spelling - Record Name
One of my team members had an idea today - phonetic spelling for the record names. This would be incredibly helpful for a team member that may not be familiar with a client. We add this from time to time in the alert or reminder section but to have a
Tamarac Asset Import - Add Asset Name
We recently switched from Orion to Tamarac. The Orion import brought over the account name as the asset name in AdvisorEngine. The Tamarac asset import would be improved if we could add the account name as the asset name rather than AdvisorEngine assigning
Email Schedule Send
Would love the ability to schedule send an email for the future, like I do with Outlook
App Request
Dear Junxure Team, As technology continues to evolve, we’re seeing AI and mobile solutions become increasingly integrated into the financial services industry. In light of this, we would like to formally request the development and release of a mobile
Mass Opportunity Change Tool
It's difficult cleaning up Opportunities. I recommend a couple of things: 1) Mass Opportunity Change Tool. Being able to select multiple Opportunities to close them or delete them would be very helpful. 2) When looking at an Opportunity, having a "Return
Bulk Action Updates for Opportunities - Grid View
Hi, I noticed that the bulk action feature is available for both Records and Actions, but not for Opportunities. It would be incredibly helpful to have this functionality for Opportunities as well, allowing us to bulk update the statuses for multiple
Email Automation in Workflows
It would be great if it were possible to set up a workflow to contain an action that would automatically send an email (template) to the primary email address in the record. For example, all of our clients get a "Welcome" email with required disclosure
Add "Move insurance to another record" to the Records Tools
Occasionally I have the need to move an insurance policy to a different record - either we had it on the Owner's record, but we want to move it to the Insured's record (or vice versa) OR we have insurance entered on the wrong record post divorce. Currently,
eMoney Integration
When will the eMoney integration happen? I see another post on the forum from three years ago but no update from Advisor Engine.
Admin delete "Other Templates"
It would be great if as the administrator if we could delete the "Other Templates" without having to log in as a previous employee/intern, so that we could easily clean up the system of unnecessary noise.
ability to add more than 2 cards per record & allow cards to have different colors
Please add the ability to add more than 2 cards per record (even just up to 4). This would allow us to add Trusted Contacts, DPOAs to a Client Record. If you could also add the ability to change the summary card colors (maybe 3-4 colors), this would allow
under client record workflows - show how many uncompleted actions there are
It would be nice if there was a way to call out how many uncompleted actions there are on a client record. This would bring it to our attention to take care of multiple items at once with the client. Instead of having to sort by completed to get all the
"Edit Action" from Action Grid
When I “Edit Action” from the grid, I can’t mark the action as complete. I can only add a note or change the action details. Can this be considered as a feature enhancement? Would save some clicks and time if I could just edit the action from the grid,
Workflows - printing doesn't keep formatting
We are in the process of reviewing our workflows and I'd like to print them to review what needs to be updated/changed. It would be helpful if the printed workflow would maintain the same formatting that is in the workflow.
Email Notifications
Hello - I’d like to submit a feature request for your consideration. We would love the ability to enable email notifications tied to task management within the CRM — ideally offering flexibility in how notifications are delivered. Specifically, we envision:
Editor Options
The Editor Group is currently an all or nothing feature. There are certain fields in a record, specifically Team Member Designations, we'd like to be able to lock down individually. Please consider adding this ability to a future release.
Default time spent
When building an action, it would be very helpful to be able to set a default "time spent" for that respective action that the employee can override when they are completing the action if it took them more/less time.
User Defined Fields
It would be great to have another way to organize the fields in this section rather than inputting numbers. Each time I have added a new field, I have to go in and renumber everything if I need it in the middle of the list.
We want "read receipts" and "opened" notifications from emails we send through AE
Please support read receipts or opened notifications from emails sent through AECRM
Merge Lists in List Maintenance
While I am sure there are others as well, one specific example of this: Under Address Type, I need to merge all "Home Address" into "Home", so that it will work with our forms software - It was imported improperly. It would be great to be able to change
Integration Request for eMoney
it would be nice to share data and between Junxure and eMoney for planning purposes
managing remote employees
https://www.fieldengineer.com/blogs/tools-to-find-and-manage-remote-employees
Inserting a Table from Excel should be easy
Hi AE, I'm pretty frustrated that inserting information into a client's tasks isn't simple. The formatting is not up to par. Specifically in this case, inserting cells or tables from excel. To not allow a table to have borders is very frustrating when
Total Hours Spent and total emails on client record
It would be great if we could log onto a record and it showed us the following information: 1. Year to date hours spent on client 2. Total emails sent from client 3. Total emails we sent client 4. Total hours spent in previous year 5. Total hours spent
Documents
Please allow documents to be moved from one folder to another. Example: I wanted to move a document out of Miscellaneous into Estate but could only download, delete, and then upload again into the correct folder. Being able to move from folder to folder
Show Important Notes on Summary Page
Show Important Notes on Summary page, either below or above the Reminders box. Someone unfamiliar with a record won't necessarily know to go to the Notes tab to see if there is information listed there.
Limitations When Searching Action Notes
When searching actions the CRM only searches the first 500 characters of an action note. It would be helpful if the search functionality included the entire action note regardless of length as our office takes extensive meeting notes and it would be helpful
Search Functionality
When using the Basic Search and Advanced Search, I was informed that it only searches the 1st 500 characters of an Action Note. The search functionality should include the entire Action Note regardless of length.
Workflow Setup - "Assigned To" Column Request
We would like to have an "Assigned To" column choice in the Workflow Setup screen. It would be helpful for filtering and reassigning workflow tasks.
search function for record actions not always working
Here's an issue I'm sure many of your have encountered... On a number of occassions, I'll try using the search feature and it doesn't pull up any results. For example, I tried "soc", "social", "security" for a client and it only pulled up the most recent
Notification for broken link between O365 and Junxure
Recently we had many employees whose link became disconnected and no longer capturing emails between Office365 and Junxure. The only alert Junxure says we will get is the system alerts in the FYI bell area. Unfortunately, this is not an area where anyone
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