Duck Duck Go browser
We're noticing some functionality difficulties with the CRM when using the Duck Duck Go browser (most noticeable is inability to use Ctrl+J). Please consider supporting Duck Duck Go as a functional browser. Thank you.
Taxes
We would like to be able to run a report (or use the grid) to see which records have tax data entered for a specific year (to help us track who we are missing tax info from)
Dashboard Default to open in new tab
Any record links or actions clicked within a dashboard should open in a new tab by default. There is currently no way to return to your previous position in a dashboard.
Dashboard - Client Life Events - add to date options
We send birthday and anniversary cards to clients, but we need to be able to pull the list a month in advance in order to have everything ready in time. It would be great if the Client Life Events dashboard tile had an option for "Next Month" - not just
Completed tasks - email when completed
I don't have time to keep checking to see if tasks I have assigned are completed. It would be nice if the program emailed me if a task was completed.
Capture Relationship Emails
Many times, relationships like attorneys and CPAs don't need their own record. It would be extremely helpful if relationship emails could be captured.
AUM by age range
I would like to be able to change the "As of date" for the AUM by age range card. It defaults to "as of today" right now. When completing benchmarking reports (which usually want data as of 12/31), or trying to get trends over time, it would be helpful
Last Updated field under Assets
I would like to request that the Last Updated field under Assets become a reportable field. Currently our firm does not have direct feeds from investment companies into AdvisorEngine, we use another portfolio tracking system that is separate from AdvisorEngine
Flag contact info when changed within past 30 days
With increasing cybersecurity concerns, advisors and staff often need to check contact information to process an e-signature request or make an outbound phone call. Standard process is contact information must be at least 30 days old before it is considered
Outlook Junxure Addin - Mulitiple Email add
Hi, A huge help for us, would be with the Outlook Junxure Add-in to be able to select multiple emails and manage (add to action) all at once, instead of having to go one by one. Thanks, Eric
Link more than two individuals to a company/business record
It would helpful to be able to link more than two individuals to a company/business record. I have several business clients that have more than two owners - Being able to link them all would be ideal. I co[pied this from a prior post so it can be voted
Add more than 2 people to a record and more flexibility with Households
We focus a lot on Families. We are like a multifamily office. This means we have relationships with Generation 1, 2, 3 in some cases. It would be nice to see the entire household one the main record page, maybe a widget below. Also, it would be nice to
Email Alerts/Notifications
hello Our Compliance and Operations Department do not use Advisor Engine. In order for them to use Advisor Engine, they would have to receive an email notification that an Action was created for them. This would be a great feature to have per person or
visual or tonal alert for new Actions
Under Junxure desktop, we would get a pop up alert that showed us how many new (or unacknowledged) actions we had. Now that only happens if I'm actually in the Junxure site on my browser. Would love to have an alert pop up similar to Outlook on my desktop,
Birthday List Check-box on Summary
Please put the birthday list check box on the record summary page. Too many people at our firm forget to go into the actual record to check the box when entering the info and we like to celebrate milestone birthdays with our clients.
Add Advisor 3 to Action Workspace
Please add advisor 3 to action workspace so we can view advisor 3's actions easily in the action workspace.
Filter the Dashboard Card: Clients - Out of Contact
The dashboard card for "Clients - Out of Contact" only filters by date range or advisor. It would be nice to also filter by type of contact. For example, to exclude emails and only look at the last action type for a phone or meeting. Our firm sometimes
adding text to Notes Editor is double spaced when you hit enter button
The notes editor currently will always input a blank line when using a line break, and there is not a way to modify that setting. Text that naturally flows to the other line will be single spaced, but using Enter to change lines results in the blank line.
Widen the Record Tiles, Please!
I am glad to see that emails now wrap instead of being cut off, and there is a new copy feature. But can you please widen the record tiles so that most emails don't wrap? Thanks
Add a copy button next to all text fields to make copying data a quicker process
This could also be done in other places but specifically under client summary I'd like there to be a copy button next to the edit pencil for quick copying of the data on each line.
List Advisor 1 under Relationships Tab
It would be helpful to see, at a glance, a column for who the Advisor 1 is for each relationship listed to a client without having to click back to the original client or click into that relationship person (i.e. child).
Promote Informational contact
As was possible in Junxure Desktop, please include the option to promote an informational contacts/relationships into it's own Junxure record. Thank you!
Informational Contacts to Contact Records
It would be amazing to be able to click a button to promote an Informational Contact to their own Contact Record that would bring over all the data from the Informational Contact into the new record. This would avoid having to re-enter information that
Profile»Personal»Notes
Profile»Personal»Notes Please allow the options to expand this section when entering information. The window is is very small when entering data. Suggestion, would be to provide an option similar to the expand option in an action. See attached examp
Personal Information/Notes Section Edit Box
In the Notes section, we see only 7 lines at a time in the edit box which isn't enough. We keep a lot of Notes. Please have the box size increased.
Notes section under Records Profile
When reading existing NOTES under each Record it is a LARGE screen. When we select the EDIT feature it gets super small to about 1.5 In of screen space- some extensive notes can take 5-10 minutes to scroll to locate a piece to edit. EXPAND the EDIT screen
Prompt for Save
When editing a section, e.g. Notes or Personal Information, it would be really, really nice to have a prompt when trying to go to a new section without saving. I can't tell you how many times I have had to retype data because I had forgotten to save
Notes HTML Text
We use Notes, Important Information to store web address, user and passwords for a variety of vendors. It would be nice to have HTML capable text options so we can add hyperlinks in Notes Section. Right now the only option is plain text.
Fonts / highlighting / underlining: compliance and accessibility
In a Record, the top menu bar- Notes, opens a box where you can type in important information. There is no way to distinguish anything anymore as being more important by using a larger font, a different font, highlighting it- typing in RED. We often need
Button to Copy Email Address
When copying an email address from the record summary, you currently have to click into the address as if you are editing it. It would be helpful to have a "copy" button next to the email address to automatically bring the info into your clipboard, which
Relationships - Age
Would be nice to see the age of each Relationship in the grid, not just DOB. Otherwise, I need to open five different tabs.
Allow Dates to be Typed rather than Selected
I want to be able to type the full date in any date field, rather than select from a calendar. It takes at least 3x as long to run through the little calendar than it would to just type in the exact date. I wouldn't mind if the calendar was an option,
GoToConnect / Jive Integration
GoToConnect is a unified phone and meeting software by LogMeIn. It would be nice to have an integration that does the following. Screen Pop - Customer information and note history automatically Pop Up with incoming and out-going calls. Automated Call
Display edited Workflow Name in Workflow Monitor View
There are times when I have a lot of workflows open with the same name: It would be AMAZING, if you would show my edited workflow name, as shown below, in the view above, so I don't have to click the plus sign to open lots of workflows to find the one
Advisor 1 & 2 Fields
It would be great to utilize a pick list of names not just from users in the CRM but as a picklist to choose from of names. Thank you!
Custom Fields has a combo checklist option
In User Defined Fields, it would be nice to create a custom field that has the checklist functionality but being able to check off multiple options (ie: financial services). Similar to the combo, but the ability to check multiple.
Edit Recurring Actions in Bulk
If a workflow template is edited, it does not get updated in recurring actions. This would be a very helpful upgrade!
Feature Request- Add Team Member Designations
I would like to add Financial Planner as a Team Member Designation, specifically in the Service Monitor report. We have this created as an additional Team Member Designation but I would like to be able to pull it on the report.
"Cell" or "Mobile"
You list both in separate areas - can we just stick to "cell" and get rid of "mobile" - this has bothered me for years! I don't know why, but it just does - hahaha.
Record search- include nickname
When you type in the Record Search field, it would would be nice to have the nickname field show. I know you recently added other options to show up. Our CEO asked for this and this would be very helpful when searching for a client/record.
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